MERCHANDISE COMING SOON! ¡PRÓXIMAMENTE PRODUCTOS!

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Refund Policy

Thank you for shopping with us! We strive to ensure that you are completely satisfied with your purchase. If you are not entirely happy with your t-shirt or hat, please review our refund policy below:

Return Eligibility:

• Items can be returned within 30 days of the receipt date.
• To be eligible for a return, items must be unworn, unwashed, and in their original packaging with all tags attached.
• Customized or personalized items are not eligible for return unless damaged or defective.

Return Process:

1. Contact our customer service team at [carlosrocha.music95@gmail.com] to initiate a return. Please include your order number and reason for the return.
2. We will provide you with a return authorization and instructions on how to send the item back.
3. Pack the item securely in its original packaging and ship it to the address provided.

Refunds:

• Once we receive and inspect your return, we will process your refund to the original payment method. Please allow 5-7 business days for the refund to appear on your statement.
• Shipping fees are non-refundable unless the return is due to a mistake on our part (e.g., wrong item, damaged item).

Exchanges:

• If you wish to exchange an item for a different size or color, please follow the return process and make a new purchase for the desired item.

Contact Us: For any questions or concerns regarding your refund or return, please reach out to our customer service team at [carlosrocha.music95@gmail.com] .

Thank you for your understanding and for supporting our business!